HR Services
Whether you need advice and support with your HR policies and services, or you want to outsource part of your process to include an objective, external source of support, we can help.
Taking care of your workforce is a big job. There's no two ways about it. Here, at Impressability, we can help you take care of your people from recruitment and onboarding planning, through to coaching and career counselling, career transition (aka outplacement - we just don't like that word!), and exit interviews. We also offer workshops and webinars tailored to your needs.
But you have questions, no?
How can outsourcing help?
Let me count the ways!
There are a number of ways that outsourcing some of your HR needs can help you and your business. Whether your business is a micro business with less than 5 staff members, or a large organisation with hundreds of personnel, there are benefits to looking at how you can benefit from working with us.
Why outsource, if you can do it inhouse?
It's a fair question. Afterall, managing your human resources inhouse minimises your initial costs, but there is significant value in seeking external advice, support and feedback.
Small/Medium Business
If your organisation is small/medium, and you don't have a dedicated HR department, then having a chat with us might help with the end to end delivery of HR services. Having someone to discuss your recruitment strategy and process with, brainstorm interview technique and questions, and deliver external career coaching to your staff to help engagement and performance, can make a significant different to staff retention team culture (in a good way, of course!).
Medium/Large Business
Even if you have a dedicated HR department or staff member, there are benefits to bringing in a consultant to provide an objective perspective to HR practices. Having an external career coach in your pocket to support your staff can bring real value to the performance and culture of your team. Outsourcing part of your recruitment process can also improve the objectivity of the process through blind shortlisting, reference checking or interview prep, etc.
Benefits of outsourcing some of your HR needs:
General HR Support
Don't have an HR department? Perhaps your business is small and you have no need for a permanent full time HR staff member or team, but periodically throughout the year, you need a helping hand? We can help with this too.
Whether you need help with writing policies, recruitment support, or any other HR related service, having the assistance of an HR consultant, that you don't have to pay 365 days a year can help you meet your operational needs without breaking the bank.
If you don't have experience in HR, making poor decisions can be extremely costly both short and long term, so bringing in a consultant on an as-needed basis could be the bridge you need to cover the gap in your organisation. We can work with you to help you identify your needs and then collaborate on the development of a plan to assist you meet your goals within your budget. We want you to succeed!
Unconscious Bias Avoidance
Unconscious bias affects us regardless of how hard we try not to let it. One of the biggest traps that businesses can fall into is hiring people that replicate themselves - hiring the familiar. But when we do this, we miss out on the opportunity that hiring others with different experiences, specialties, and perspectives, brings.
Seeking external HR support can also help with interview and reference check processes. By inviting an objective third party on the interview panel, or having them undertake the phone reference checks, you will benefit from having an external party to discuss the hire with, and seek their unbiased opinion, to help you make the best decision for your business.
Additionally, bringing in a third party to recognise your business needs and help you identify the gaps that a new hire could fill can be the fresh perspective you need to see things in a new light and inject some innovative power into your business outcomes.
Downsizing
Downsizing is never an enjoyable time. No matter the size of the business, making a position redundant can be confronting, demoralising, and stressful for the manager as well as the staff member/s affected.
Having a plan to manage the conversations, support the employee and the manager, and ensuring that the communication strategies surrounding the process are clear, can make all the difference in the experience for all involved.
This might involve meeting preparation and rehearsals, providing support in the room, during the meeting, assisting with career transition (outplacement) support for the staff member, and career counselling/coaching for the manager.
We can't promise it will be fun (d'oh), but we can promise that neither the manager nor your staff member/s need to manage it alone.
Advocacy
Workplace personality clashes and performance management are inevitable parts of managing staff. Having those 'difficult conversations' with staff can be challenging and awkward, but it can also put your staff member on the defensive and harm an already strained workplace culture. Providing an opportunity for the staff member to have an advocate with them in the meeting can help the staff member feel supported, and keep the conversation on track towards achieving positive outcomes. Staff advocacy and support can decrease hostility, shift the focus towards practical steps for change and development, while also giving the staff member the opportunity to be heard, to ensure that you haven't missed anything in your analysis of the situation. When paired with external careers counselling/coaching, this can result in significantly improved outcomes for both the individual and the organisation.
Service Options: